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Privacy Policy

Effective Date: 03 August 2026

Last Updated: 03 August 2026

 

With Saaya ("Saaya," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit www.withsaaya.com (the "Site") or use our coaching services, booking tools, and related offerings.

 

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

  • Booking & Intake Information: When you book a session, we collect your name, email address, phone number, and any information you share in intake forms (such as your goals, wellness background, or areas you'd like to focus on in coaching).

  • Payment Information: When you purchase a coaching package or product, payment is processed through our third-party payment processor. We do not directly store your full credit card number.

  • Contact Form Submissions: If you contact us directly, we collect the information you choose to provide (name, email, message).

  • Email Signup: If you subscribe to our newsletter or waitlist, we collect your name and email address.

Information Collected Automatically

  • Cookies & Site Data: Our Site is built on Wix, which automatically uses cookies and similar tracking technologies to operate core site functions (such as security, load balancing, and site preferences), even if we do not add additional tracking tools ourselves.

  • Usage Data: Standard technical data such as browser type, device type, IP address, and pages visited may be collected automatically.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage coaching sessions and appointments

  • Process payments for services and products

  • Personalize coaching sessions based on the goals and information you share

  • Respond to inquiries and provide customer support

  • Operate, maintain, and improve the Site

  • Send appointment reminders, receipts, and service-related communications

  • Send newsletters or marketing communications, only to those who opt in

3. Sensitive Wellness Information

Intake forms may ask about your personal wellness goals or general well-being to help tailor your coaching experience. This information is used solely to support your coaching sessions and is not shared with third parties for marketing purposes. Saaya coaching is not a medical or clinical service, and this policy does not apply to protected health information under HIPAA.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Site and business, such as our payment processor and booking/scheduling platform (Wix).

  • Legal Requirements: If required to comply with a legal obligation, protect our rights, or respond to lawful requests.

5. Cookies

Wix, our website platform, uses cookies to enable core site features. If we add analytics or marketing tools in the future (such as Google Analytics or a marketing pixel), this policy will be updated to describe those tools and the choices available to you.

6. Your Choices & Rights

  • You may request access to, correction of, or deletion of your personal information by contacting us at with.saaya@gmail.com.

  • If you subscribe to future email communications, you may unsubscribe at any time using the link provided in those emails.

  • Depending on your location, you may have additional rights under laws such as the CCPA (California) or GDPR (EU/UK).

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

The Site is not directed to individuals under 18, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent changes. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

 

With Saaya

with.saaya@gmail.com

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